Thank you for creating the space to help us feel like we are heard and for ensuring the various lines of communication are open (and inviting) for the CARL•X customer libraries."

- James Staub, Nashville Public and School Libraries

The kinds of communication channels that are available between us as customers — with you, with other customers, with the product owners — that's something that not every vendor is going to be able to do."

- Lynn Hoffman, Somerset County Library System of New Jersey

[FRBR] just makes it so much easier for patrons to find what they want."

- Celia Morse, The Library Network

CARL•Connect Discovery is definitely heads and shoulders better than most of the catalogs or discovery layers that come pre-packaged with an ILS."

- Jenny Lane, Nashville Public and School Libraries

The relationship between clients and vendors is critical. The fact that I can reach out and interact with all levels at TLC is, to me, their biggest strength. That relationship is what sets TLC apart."

- Matthew Mattson, Los Angeles Public Library

It's the interpersonal relationship that I really love. It's the accessibility and flexibility. That really makes the difference for me."

- Steve Fritz, Los Angeles Public Library

By having access to APIs, we created an ad hoc Circ client for our Limitless Libraries circulation team, streamlining their workflow."

- Jesse Morros, Nashville Public and School Libraries

CARL customers are a community. And I know that's the corniest quote in the world, but that is part of what you're buying into when you buy into the CARL software."

- Pamela Principe, Monroe County Library System

TLC has the next-generation ILS: CARL•Connect."

- Pamela Principe, Monroe County Library System

CARL•X is a solid dependable ILS, it's up all the time. It's solid, dependable. It's there. It works."

- Pamela Principe, Monroe County Library System

We had power out to multiple of our libraries one day. One branch decided to open anyway, and they used their personal cell phones to get onto CARL•Connect and check out materials to their customers."

- Risa Jensen-Jones, Metropolitan Library System

We continue to find that the customer service CARL provides is top-notch. We've been very pleased and continue to be pleased with the responsive customer service we receive."

- Tonya Head, Lexington Public Library

Ad hoc Reports has allowed us to do all kinds of nifty workflow efficiency smoothing things, to be able to pull data on demand and do what we need to with it."

- Lynn Hoffman, Somerset County Library

We can tell that TLC cares about libraries. The [communications] illustrate how interested the staff and the company are about each library they serve."

- Tonya Head, Lexington Public Library